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Help & FAQ
Answers about buying, using, washing and looking after your CoziPlus throw.
Where can I buy CoziPlus?
All our throws are sold on Amazon UK. Pick a throw on this site, then click through to its Amazon page to buy.
How much does delivery cost?
Delivery options and costs are shown on each Amazon listing at checkout.
What's the difference between the throws?
Classic has 9 heat levels and a timer of up to 3 hours. Premium has 10 heat levels, a timer of up to 10 hours and a backlit LCD controller. Starlight is our largest at 180 × 130 cm. See the comparison page.
How much does it cost to run?
About 4p an hour on a typical UK electricity tariff, and less on lower settings.
How long does it take to warm up?
A few minutes. Start on a higher setting, then turn it down to a comfortable level.
Can I use it as a normal blanket?
Yes. Unclip the controller and use it like any other throw.
Can I machine-wash it?
Yes. Unplug and unclip the controller and cable first, then wash on a 30°C delicate cycle.
Can I tumble dry it?
No. Don't tumble dry, iron, bleach, wring or dry-clean it. Let it dry naturally, laid flat or over a rail.
When can I use it again?
Only once it's completely dry, including the connector. Never plug in a damp throw.
Is it safe to fall asleep under?
Every throw has an auto shut-off timer and built-in overheat protection, and is CE and UKCA certified.
Any safety tips?
Check the throw and cable for damage before use. Don't fold or bunch it up while it's on, and don't use it with a hot water bottle. Not for babies, young children or anyone who can't sense heat.
Can I return it?
Yes. Returns are handled through Amazon under the return policy shown on the listing. Start a return from Your Orders on Amazon.
What does the guarantee cover?
Every CoziPlus throw has a 2-year guarantee against manufacturing faults. Contact us through Amazon (Your Orders → Contact seller) and we'll put it right.
Contact us through Amazon: go to Your Orders, choose your CoziPlus order and select Contact seller.